Contact Us

Official Business Contact & Grievance Redressal Desk • Last updated: October 2026

At Palaksh Cuisines, we value our customers and are committed to delivering fresh, delicious comfort food and responsive customer service. Whether you have an inquiry about our menu, need assistance with your payments and refunds, or want to order via WhatsApp, our team is always here to help.

Primary Customer Helpline & Email:

Email: palakshcuisines@gmail.com

Phone / WhatsApp Hotline: +91 7011159568

Operational Hours: 8:00 AM – 11:00 PM IST (Monday to Sunday)

Registered Business & Kitchen Details

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Legal Entity Name

Palaksh Cuisines

Food Preparation, Delivery & Tiffin Subscriptions

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Operating Kitchen Location

Sector 6, Vasundhara, Ghaziabad

New Delhi - 110075, Delhi NCR, India

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Direct WhatsApp Order

+91 7011159568

Fastest response during operational kitchen hours

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Online Delivery Ratings

4.0+ Star Rating

Rated on Zomato & Swiggy in Delhi NCR

Social & Delivery Handles

đŸ’Ŧ WhatsApp 🔴 Zomato 🟠 Swiggy 📸 Instagram 🌲 Linktree Profile

Grievance Redressal & Payment Support

For escalation of billing inquiries, or verification of payments processed through our authorized payment partner (Cashfree Payments India Pvt. Ltd.), please contact our designated Grievance Officer:

  • Officer: Customer Relations Desk, Palaksh Cuisines
  • Email: palakshcuisines@gmail.com (Subject: “Payment Grievance - [Your Order ID]”)
  • Helpline: +91 7011159568
  • Turnaround Time: Initial response within 24 hours; resolution within 48 to 72 business hours.